| ||
| ||
|
Management Information | |
|
|
Reprimanding Marginal Employees
THE MARGINAL PERFORMER: Every manager must, from time to time, deal with a marginal performer - an employee whose work, for the most part, is satisfactory, but who regularly fails in some specific area or areas to maintain a satisfactory level of performance. The work of the marginal performer can be classified as substandard in some cases but not so poor as to warrant immediate termination. FIVE DEADLY SINS FOUND IN REPRIMANDING EMPLOYEES: 1. Lacking a complete understanding of the rules and/or not making them clear to others. 2. Ignoring the seriousness of an offense as well as any mitigating and aggravating circumstances. 3. Failing to get all relevant facts and acting on hearsay evidence. 4. Procrastinating in taking action against violations. 5. "Flying off the handle" or losing one's temper. FIVE MORE DEADLY SINS FOUND IN REPRIMANDING EMPLOYEES: 1. Being unclear in letting the other person know what the precise offense is for which he or she is being punished. 2. Not getting the other person's point of view or their interpretation of the facts. 3. Letting the subordinate talk the manager out of the required punishment. 4. Failing to maintain some record of what has gone on, why the punishment was given, and what the next step will be if the matter is not corrected. 5. Nursing a grudge or "holding it against the employee" for having had to be disciplined. Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES:
Management - Google News |
|
|
|
RELATED ARTICLES
Are you NICE or do you CARE? Are you NICE or do you CARE?Most people and most managers want to be nice. After all, it's easier to be nice than to not be nice. Understanding Every Aspect of Your Organization GET TO KNOW YOUR ORGANIZATION: If you don't understand an aspect of the organization or a procedure within it, ask. If you still don't understand, ask again. ISO 9001 Compliant Program: Steps to Build Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. How to Create a Trusting Manager-Employee Relationship BUILDING TRUST AS A MANAGER: 1. Be reliable. Dont Get Caught With Your PR Down Why risk the embarassment when with a little basic PR training, you as a business, non-profit or association manager can always be ready for battle?Never again will you fail to do something positive aboutthe behaviors of those important outside audiences ofyours that MOST affect your operation.Never again will you fail to create external stakeholder behavior change leading directly to achieving your managerial objectives. Innovation Management: What Problem Is Being Solved? Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are distinct processes that enhance problem identification and idea generation and, similarly, distinct processes that enhance idea selection, development and commercialisation. Bar Charts Brought to Life: Index of Interactive Information for HTML and PDF Bar Charts and the Information ChallengeWhether one is an unknown entrepreneur or Donald Trump, an elementary school teacher or a university president, a 6th grader researching other countries or a government leader visiting them, each person in any capacity has at least one thing in common: information.Let me explain why I use bar charts as an example. Five Key Strategies for Making Your Nonprofit Business More Effective I love tennis both as a spectator and a weekend player. I also believe that effective nonprofit organizations are an essential part of vibrant, engaged communities. How to Hire the Right People One of the biggest challenges any business owner or manager has is hiring the right people. I've recently discovered a simple, inexpensive yet very effective way which will help you get it right. Counseling Interviews for the Marginal Employee ACTIVE LISTENING: The most frequent cause of failure in therapeutic counseling interviews is the interviewer's tendency to talk too much. Numerous studies have shown that in counseling interviews the average manager will talk as much as 85 percent of the time. Lack of Operations Manuals Stunting Your Growth? Lack of Operations Manuals stunting your growth?CONTENTS:1. Do you lack functional Operations Manuals?2. Business Innovation - Value versus Quality Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. Employee Retention: Keeping the People Who Keep You in Business The retention of highly skilled knowledge workers is one of the major challenges today for all organizatons. Knowledge workers are those whose work primarily requires the use of "mental power rather than muscle power. Performance Expectations - 5 Tips and 5 Questions People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.5 TipsBe Clear - your people need to know what they are doing, both in terms of actions and the standards that you will be expecting. Creating A Vision - Bringing Your Dreams Into Reality Do you have some goals you want to achieve or dreams you want to fulfill? A useful tool in reaching the outcomes you desire is the creation of a vision, which can be short or long-term. I recommend writing down specifics to add clarity and focus. 1000 Managers Turned Their Plans Into Energy! I bet you can't tell me how leadership training andstrategic planning work together to boost business resultsand energize performance improvements.A recent survey of 1000 managers conducted by the UK-basedChartered Management Institute, revealed that organizationsexperienced, "improved business performance when [theirleadership] development [programs were] linked to [their]business [strategic planning process]. Coaching Can Get The Boss In Shape Who tells the boss that they can improve their management or leadership? How do they look at themselves objectively and identify what areas they can improve and the benefits of doing so?These days many people have become more aware of the need to look after their bodies and their health. Not only do many join gyms or start participating in sports regularly - a number are using personal trainers. Choosing the Right Corporate Training According to a Gallup Poll, 80 percent of employees said the availability of company-sponsored training programs was a factor in deciding whether to accept a new job or stick with a current one. And yet the Bureau of Labor Statistics says that the average number of hours of formal training per employee per year is only 10. Lessons From Innovative Companies What do the companies 3M, Polaroid, and Walt Disney have in common? All have innovation in their blood. All encourage an innovative spirit at every level of their organization. Loyalty, Motivation And Work-Life Balance Managers who aren't loyal to their people can't expect loyalty in return. Companies that complain about employee loyalty have usually done nothing to earn loyalty, often routinely lying to employees, demanding sacrifices that are never rewarded, shunting them aside and casting them off in the name of good business.
|
| home | site map |
| © 2006 |
