| ||
| ||
|
Management Information | |
|
|
Assertiveness Helps Accomplish Everything
When trying to get something accomplished, assertive behavior is the most effective. Although other methods may accomplish the intended ends, the alternatives imperil our own rights or those of others, creating conflict and building mistrust into relationships. One of the keys to effectiveness is learning how to communicate thoughts and feelings without jeopardizing yourself or others, and this ability elevates both morale and productivity in the workplace. Distinguish for yourself what is submissive, assertive, and aggressive behavior in different situations. Consider your non-verbal behavior as well. Pick a situation and imagine how you usually handle it. Write down your usual responses in posture, eye contact, voice, tone, facial expression, and physical contact. Now, pinpoint your own blocks to assertiveness: fear of disapproval, need to please others, fear of being too masculine or feminine, or the dread of making mistakes. Visualize yourself dealing effectively with a problem situation by considering alternative responses. Do not act hastily or in anger-calm yourself before the confrontation-take a deep breath with eyes closed and concentrate on controlling your temper. Practice remaining calm, collected, courteous. Be prepared to present yourself rationally and factually without emotion or conjecture. Avoid making mountains out of molehills. Pursuing an issue that is small will discredit you when an important issue needs to be faced and resolved. Repeat this step as often as necessary until you can comfortably imagine yourself dealing with the situation. By becoming assertive, you become more effective. Allowing yourself to dismiss any fears you may have on acting assertively benefits you, your employee, and your bottom line. A good leader approaches every situation with a level head, takes the time to identify the best course of action, and then assertively assigns each team member a specific duty. Improper communication and avoidance of conflict create problems. As the manager, it is your job to make sure these problems do not occur. So be assertive! Copyright AE Schwartz & Associates All rights reserved. For additional presentation materials and resources: ReadySetPresent and for a Free listing as a Trainer, Consultant, Speaker, Vendor/Organization: TrainingConsortium CEO, A.E. Schwartz & Associates, Boston, MA., a comprehensive organization which offers over 40 skills based management training programs. Mr. Schwartz conducts over 150 programs annually for clients in industry, research, technology, government, Fortune 100/500 companies, and nonprofit organizations worldwide. He is often found at conferences as a key note presenter and/or facilitator. His style is fast-paced, participatory, practical, and humorous. He has authored over 65 books and products, and taught/lectured at over a dozen colleges and universities throughout the United States.
MORE RESOURCES:
Management - Google News |
|
|
|
RELATED ARTICLES
Managing Meetings Plan/prepare - lack of purpose causes aimless meetings. Know why you're there - what the meeting is for. Mantra for Managers What do organizations look for in a prospective employee with special reference to fresh MBA graduates? The two key assets that an organization looks for is the potential of the individual and ability to pursue his goals in all situations. Every organization expects its team of fresh recruitees to grow into top quality Managers and therefore it is very important to evaluate the potential of the fresh graduate. What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site It is essential to understand what work and what do not work when you run business, especially through Internet. 1. Why Do Managers Create Low Morale? Or Does My Bum Look Big In This? Why do managers create low morale as a product of their management and what can we do about it?The answer to the initial question is easy.We all know what managers do to the workforce that causes the workforce to feel the way they do about their jobs. Focus and Shoot One of my earliest childhood memories is watching Lew Alcindor (Kareem Abdul-Jabbar) win his third Most Outstanding Player award while leading UCLA to its third straight NCAA title in 1969. Of course, March Madness? is now ingrained in our sports psyche. Appraisal Systems - Not Living Up to Their Objectives Almost, if not all organisations have them, they've been around for a very long time and some organisations swear by them, however on the whole the average appraisal system fails to live up to the expectations of the organisation and often they can cause more trouble than they are worth."So, minister, here we are at the end of your government and the record doesn't look to good, crime is up, hospital care down, the economy still shaky and poor public services. The Three-category Approach to Performance Management: Effort, Ability, or Environment Performance Management is the act of managing personal or organizational performance. What can complicate this process are all the factors that can arise where a textbook process meets the situations and people that exist in your world. HRM: Contributing to Well-being or Ill-being at Work? If you were to take the people out of an organisation you would be left with some stock and machinery that would be of little value, and possibly some property. It is the people that make an organisation function, so having the people functioning to the best of their ability must surely be best for an organisation. A Journey of a Thousand Miles You can't build a reputation on what you are "going" to do. Henry Ford Everyone procrastinates in their own way. How To Learn Great Management from Our Kids Learning comes from many places. And one of the most wondrous opportunities is right in front of us. Print Buying Consultant Ten Money Saving Tips for Print ManagersDespite their stated desire to realize savings from streamlining the various components associated with the print buying process, it's been my experience over the years, that many print managers neglect to do some of the easy things that can add up to significant cost savings annually. We all know these things, but we don't always do them. Gossip And Rumors And Hearsay, Oh Why? In the Wizard of Oz, it was "Lions and tigers and bears, oh my!" Many organizations today are singing a slightly different tune: "Gossip and rumors and hearsay, oh why?"It is estimated that gossip and rumors within a company can cut productivity by as much as 50%. Of course this translates to lower profits and can negatively impact the company in the long-term. Spotlight on Productivity: How to Overcome E-Mail Overload Do you ever feel overwhelmed by e-mail? Have you ever spent more of your day wading through your e-mail than managing your work? Are you looking for ways to spend less time creating, managing and answering messages? Discover how to overcome e-mail overload and be more productive by writing more effective e-mail messages and reducing the volume of e-mail.Write Effective E-Mail MessagesStart improving your e-mail effectiveness by creating and formatting easy to follow content, and by using pre-written responses. This Old Business Not long ago I was asked to come out and take a look at a business that had been around for about 10 years.. Transform Any Business into a Go-Getting Power House by Working SMART Probably as well known as SWOT, SMART turns goals, objectives and tasks into concrete deliverables. If there is one key to turning busy, ineffectual organisations into models of streamlined efficiency then this is it. Selecting Top Talent: Improve Your Batting Average I recently gave a presentation to a group of business and community leaders on how to select talent to grow their organization. Given the expense associated with recruiting top performers and the high cost of making poor choices, you would think that those responsible for hiring would follow a systematic process that results in high quality hiring. Assertive Communication - 6 Tips For Effective Use What IS assertive communication? Assertive communication is the ability to express positive and negative ideas and feelings in an open, honest and direct way. It recognises our rights whilst still respecting the rights of others. 10 Ways To Work Through A Business Slowdown In running any kind of business, it's inevitable that sometimes business will slow down. This might occur due to an upcoming holiday, seasonal variations, or uncontrollable circumstances. Discover the Astonishing Power of Words Today! Picture all the people you know who are dynamic, successful and self-confident. The ones who are the stars of every gathering. Managing Creativity - An Oxymoron! Not Interrogated on a beach in Barbados by friends insistent that there was little validity to my speciality, I have felt compelled to answer the most common objections in the field of Managing Creativity and Innovation.a) Managing Creativity and Innovation is an oxymoron!When ideas are required, leaders tend to herd people into a room with a flip chart and conduct (usually an ineffective) brainstorming session.
|
| home | site map |
| © 2006 |
