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Dont Sweat the Small Stuff with Your Credit Policy Do you know how many customers you have that are past due right now? How many bad checks are sitting on your desk that you don't know what to do with? How many dunning letters do you send out a month?How would you like to answer those questions with none, or very few? In a new book, "Become the Squeaky Wheel," Michelle Dunn, explains and outlines some easy procedures you can use to erase bad debt, and prevent it in the future."One thing that is often overlooked is how to prevent future credit issues," says Michelle Dunn. Innovation Management - Diversity Can Make All The Difference Companies are welcoming a diverse range of employees (The Sunday Times, April 10 2005). Doh!It is incredible that this concept is getting coverage in 2005. The Higher You Go The higher you go, the cooler it becomes. Really? Let us begin from first principles. Effective Multi Cultural International Business Meetings Of the many areas in international business where cultural differences manifest is in the corporate meeting room. International meetings are an area where differences in cultural values, etiquette, interpretations of professional conduct and corporate rules are at their most visible and challenging to control. How Can A Communications Audit Help You? Organizations communicate in two directions: internally to staff and externally to clients, customers, shareholders, stakeholders, the media. Faulty internal communications can lead to mistakes, discouraged and unhappy staff, employees leaving the company. Why Businesses Need to Start Nurturing Collective Wisdom COLLECTIVE WISDOM CAN BE AN effective tool for solving the problem of knowledge deficit, or the underutilization of organizational knowledge. If you are a small, medium or large business, and you don't have a method in place for harnessing and managing your organization's collective knowledge, you may be losing opportunities for significant revenue enhancement. Management to the Vision-Contribution and the Role of Compliance As a manager our role is to:1. Establish the vision, or our contribution to the vision. Performance Appraisal Checklist: Raise Not Just Appraise Performance It's that time again! Perhaps the most dreaded management practice is the annual performance review. Whenever the subject comes up, out comes the groans from both managers and staff no matter what industry or type of company. Performance Expectations - 5 Tips and 5 Questions People want to understand their role - they want to do well! So by being clear, really clear about what it expected of them, makes a big, big difference! And that improves performance as well as saving you time chasing others around to deliver what you want.5 TipsBe Clear - your people need to know what they are doing, both in terms of actions and the standards that you will be expecting. Business Innovation - Value versus Quality Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation.There are other useful definitions in this field, for example, creativity can be defined as consisting of a number of ideas, a number of diverse ideas and a number of novel ideas. How to get an Audiences Attention A trainer dryly discussing how to motivate people in an organization basically has just another "point-by-point" presentation. But suppose that he mounts the podium and begins to speak. Manage Communication to Add Value Management guru Tom Peters says white collar workers and managers in functional departments need to protect their futures.They have to learn "the difference between doing totally acceptable work and creating very new value. Keys to Feeling Powerfull In An Uncertain World Life has always been full of uncertainties. Over the last several years with downsizing, bankruptcies, scandals, crime, the economic environment, and the threat of war, people are feeling power-less, fearful, and stressed about their present and future lives. Introducing the 15 Frameworks of Successful Self-Employed Professionals A framework is a way of thinking, a point-of-view, a perspective on something. Here are the 15 frameworks of the successfully self-employed professional. Operating on Perpetual Overload? Check Out Your E-HabitsAnother week has ended. And, despite moving at the speed of light, you've once again barely made a dent in your more important goals or projects. Keeping and Motivating the Best Employees Keeping and Motivating the Best EmployeesIn "You Win With People" we talked about the need to hire the very best people to build your team. Now that you've done that the question becomes, how do you keep them, and how do you keep them motivated. Identifying Candidates for Leadership A critical task in the succession planning process of any organization is identifying candidates. Traditionally, candidates have been identified based on past performance. How To Write Commercial Collections Letters It is sometimes valuable to bring the sales manager into this step of the collection process. Information concerning the delinquency can often be obtained from the sales department. Real Costs in Distribution and What it Means To Your Company Ever feel that all the lawyers in thh Country need to give their lives up for our freedom, by exiting the planet forthwith? Yes, me too. In an article in CCJ-Commercial Carrier Journal entitled "Ticking Away" The Insurance Time Bomb. Blame Culture Blues - How the Language of Blame Manifests Organisational Underperformance If you have ever worked within a large organisation then you are sure to have heard the term 'we will not have a blame culture' at some point. However the sheer fact that this statement can be made is an indication that a blame culture already exists.
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